Claim Center Operations Representative

Join Chubb for a rewarding career where our core values—excellence, integrity, and respect—guide every decision. Be part of a dynamic team dedicated to protecting what matters most and making a positive impact for our clients and communities.

• Process assigned work according to defined workflows and guidelines to deliver quality results and internal customer service
• Balance quality and productivity expectations within a high-volume, transactional environment to meet business and customer service demands
• Ensure all activities are documented completely and accurately
• Recognize, prioritize, and escalate priority requests according to established guidelines
• Create and maintain accurate productivity logs to track department results
• Communicate effectively with business partners to meet customer requirements

• Excellent written and verbal communication skills
• Strong attention to detail, with a focus on delivering high-quality results
• Ability to manage a high volume of work in a fast-paced, deadline-driven environment
• Proven desk and time management skills, with the ability to multitask and prioritize effectively
• Ability to follow established workflows and assess information to make sound decisions
• Basic computer proficiency, including knowledge of Microsoft Word and Excel

• Competitive compensation and performance-based bonuses
• Medical, dental, and vision coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Generous paid time off (PTO)
• 10 paid holidays each year
• Up to 9% 401(k) contribution from Chubb
• Tuition and education reimbursement to support lifelong learning
• Professional training and development programs
• Employee Stock Purchase Plan

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.